Skills › Productividad

contact-center/web

Zoom Contact Center SDK for Web. Use for web chat/video/campaign embeds, engagement event handling, app-context integrations, and Smart Embed postMessage workflows.

Descargar .zip Ver en GitHub

Departamento: Productividad
Fuente: Oficial · anthropics/knowledge-work-plugins › zoom-plugin
Autor: Anthropic
Licencia: Apache-2.0
Idioma: Inglés
Riesgo: Bajo

Señales de riesgo

Pide claves o tokens

Cómo instalarla en Claude

Descargue el .zip sin descomprimirlo.
En Claude active Configuración › Capacidades › Crear y editar archivos.
Vaya a Personalizar › Skills › Crear skill › Subir una skill y elija el archivo.

Instrucciones completas (SKILL.md)

Zoom Contact Center SDK - Web

Official docs:

https://developers.zoom.us/docs/contact-center/web/
https://developers.zoom.us/docs/contact-center/web/sdk-reference/

Quick Links

[concepts/lifecycle-and-events.md](concepts/lifecycle-and-events.md)
[examples/app-context-and-state.md](examples/app-context-and-state.md)
[references/web-reference-map.md](references/web-reference-map.md)
[troubleshooting/common-issues.md](troubleshooting/common-issues.md)

Integration Modes

Contact Center App in Zoom client:
Zoom Apps SDK engagement APIs/events.

External website embed:
Campaign SDK/web scripts (zoomCampaignSdk pattern).
Video client initialization pattern.

Smart Embed:
iframe + postMessage event contract.

Hard Guardrails

For campaign SDK, gate calls behind zoomCampaignSdk:ready.
Persist state by engagementId.
Expect context switching and background app behavior.
Validate CSP and allow-list settings before debugging logic.

Chaining

For in-client app APIs and auth flows: [../../zoom-apps-sdk/SKILL.md](../../zoom-apps-sdk/SKILL.md)
For identity and OAuth: [../../oauth/SKILL.md](../../oauth/SKILL.md)
For cobrowse workflow: [../../cobrowse-sdk/SKILL.md](../../cobrowse-sdk/SKILL.md)

Operations

[RUNBOOK.md](RUNBOOK.md) - 5-minute preflight and debugging checklist.