Skills › Productividad

contact-center/ios

Zoom Contact Center SDK for iOS. Use for native iOS chat/video/ZVA/scheduled callback integrations, app lifecycle bridging, rejoin flow, and callback handling.

Descargar .zip Ver en GitHub

Departamento: Productividad
Fuente: Oficial · anthropics/knowledge-work-plugins › zoom-plugin
Autor: Anthropic
Licencia: Apache-2.0
Idioma: Inglés
Riesgo: Bajo

Señales de riesgo

Pide claves o tokens

Cómo instalarla en Claude

Descargue el .zip sin descomprimirlo.
En Claude active Configuración › Capacidades › Crear y editar archivos.
Vaya a Personalizar › Skills › Crear skill › Subir una skill y elija el archivo.

Instrucciones completas (SKILL.md)

Zoom Contact Center SDK - iOS

Official docs:

https://developers.zoom.us/docs/contact-center/ios/
https://marketplacefront.zoom.us/sdk/contact/ios/index.html

Quick Links

[concepts/sdk-lifecycle.md](concepts/sdk-lifecycle.md)
[examples/service-patterns.md](examples/service-patterns.md)
[references/ios-reference-map.md](references/ios-reference-map.md)
[troubleshooting/common-issues.md](troubleshooting/common-issues.md)

SDK Surface Summary

Manager: ZoomCCInterface.sharedInstance()
Context: ZoomCCContext
Items: ZoomCCItem
Services:
chatService
zvaService
videoService
scheduledCallbackService

Hard Guardrails

Set ZoomCCContext before channel operations.
Forward app lifecycle calls (appDidBecomeActive, appDidEnterBackgroud, appWillResignActive, appWillTerminate).
Use item-based initialization for channels.
Keep rejoin URL handling connected to the video service path.

Common Chains

Contact Center apps in Zoom client: [../../zoom-apps-sdk/SKILL.md](../../zoom-apps-sdk/SKILL.md)
OAuth and identity: [../../oauth/SKILL.md](../../oauth/SKILL.md)

Operations

[RUNBOOK.md](RUNBOOK.md) - 5-minute preflight and debugging checklist.