Skills › Productividad

contact-center/android

Zoom Contact Center SDK for Android. Use for native Android chat/video/ZVA/scheduled callback integrations, campaign mode, service lifecycle, and rejoin handling.

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Departamento: Productividad
Fuente: Oficial · anthropics/knowledge-work-plugins › zoom-plugin
Autor: Anthropic
Licencia: Apache-2.0
Idioma: Inglés
Riesgo: Bajo

Señales de riesgo

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Cómo instalarla en Claude

Descargue el .zip sin descomprimirlo.
En Claude active Configuración › Capacidades › Crear y editar archivos.
Vaya a Personalizar › Skills › Crear skill › Subir una skill y elija el archivo.

Instrucciones completas (SKILL.md)

Zoom Contact Center SDK - Android

Official docs:

https://developers.zoom.us/docs/contact-center/android/
https://marketplacefront.zoom.us/sdk/contact/android/index.html

Quick Links

[concepts/sdk-lifecycle.md](concepts/sdk-lifecycle.md)
[examples/service-patterns.md](examples/service-patterns.md)
[references/android-reference-map.md](references/android-reference-map.md)
[troubleshooting/common-issues.md](troubleshooting/common-issues.md)

SDK Surface Summary

SDK manager: ZoomCCInterface
Channel services:
getZoomCCChatService()
getZoomCCVideoService()
getZoomCCZVAService()
getZoomCCScheduledCallbackService()
Campaign support via web campaign service and campaign metadata.

Hard Guardrails

Initialize SDK in Application.onCreate.
Use ZoomCCItem to define channel + identifiers.
Use entryId for chat/video/ZVA.
Use apiKey for scheduled callback and campaign mode.
Release services on teardown.

Common Chains

Contact Center app and engagement context: [../../zoom-apps-sdk/SKILL.md](../../zoom-apps-sdk/SKILL.md)
Contact Center API automation: [../../rest-api/SKILL.md](../../rest-api/SKILL.md)

Operations

[RUNBOOK.md](RUNBOOK.md) - 5-minute preflight and debugging checklist.